Data Entry Clerk

Data Entry Clerk

Closing Date: Sunday 26th May at Midnight

Interview Date: Friday 7th June

Start Date: ASAP.

 

St George’s Lupset, known locally as St George’s Community Centre, is a registered charity and community enterprise, providing services to the residents of Lupset and West Wakefield. These include:

  • Four Childcare settings (two in Lupset and two others in Eastmoor and Sandal),
  • Young Peoples’ Service,
  • Training and Employability service,
  • Health and Wellbeing Activities.

 

Post Available


Are you self-motivated, a great team player and have excellent organisational skills?

Do you possess high levels of attention to detail? Are you caring and compassionate and understand the challenges facing individuals and families living within the Lupset area? If so, our Data Entry Clerk role may be perfect for you!

 

We are looking for a diligent individual who can support our friendly Community Centre team, which includes the Community Learning Programme and the Engagement and Partnerships Service. The successful candidate will ensure records for services and individuals are compliant and kept up to date and support with reception duties.

Based at St Georges Community Centre in Lupset, you will support a number of services and projects supporting people living within the Lupset and West Wakefield area.  We will support you as a mindful employer encouraging your professional development and positive wellbeing as an employee of St George’s.

 

Salary: Starting salary will be dependent on the experience of the successful candidate and will be discussed at job offer.  This will be in the region of £22069 to £22500 FTE (St George’s Band B); part time staff will be paid pro rata.

 

Hours: 1 post 25 hours (Fixed Term Contract until Dec 2024)

 

 

 

Why work for St George’s? We offer the following:

 

  • Good rates of pay with the opportunity for an annual increase based on performance,
  • Pension Scheme – employer contribution up to 5%,
  • Generous service related holiday entitlement starting at 24 days, plus bank holidays and 3 days at Christmas,
  • Training opportunities to support an individual’s training and development plan,
  • A supportive and caring environment,
  • Six-month induction and mentoring support,
  • Mindful Employer,
  • Cycle to work Scheme.

 

How to Apply

The application process is made up of a formal application and formal interviews.  These two stages help us to assess your skills, abilities and knowledge and help you to get to know our organisation and job requirements.  If you are unsuccessful at any stage of your application, you will be informed and given feedback if you require it.  In the first instance, please call Jade Wright, Engagement + Partnerships Service Manager or Wayne Kelly, Community Learning + Employability Service Manager on 01924 369631 for a chat about the job and to arrange for an application form to be sent or email to recruitment@stgeorgeslupset.org.uk to request a recruitment pack.  Please state which job you are enquiring about.

 

We welcome visits to our Community Centre prior to application to help you find out more about St George’s. Please telephone Jade, Wayne or Tracy for more information on 01924 369631.

 

Interviews

If your application matches with the person specification you will be invited for interview.

 

Safeguarding Statement

  • St George’s Lupset Ltd (St George’s) is committed to safeguarding and promoting the well-being of all children, young people and vulnerable adults and protecting them from harm.
  • St George’s recognises that children, young people, and adults can be vulnerable and rely on the support of adults and the wider community to help them reach their full potential.
  • St George’s respects all people irrespective of gender, sexuality, race, culture, religion, or economic status and believes that they have the right to feel safe in an environment where they are free from exploitation and fear.
  • This commitment is shared by trustees, staff, students, and volunteers working at or with St George’s.

 

Objectives of the Role

 

Adopting a team-based flexible approach to ensure high levels of data entry and are delivered across all areas of the organisation, as well as supporting with reception duties. Based with the Community Centre team and reporting to the Engagement & Partnerships Service Manager, the Data Entry Clerk will be responsible for specific tasks and functions related to that service area.

 

Main Duties and Responsibilities

 

A. Providing High Levels of Data Entry

 

  1. To maintain records for services and individuals ensuring all data is correct, up to date and compliant.
  2. Input data accurately to data management systems such as our CRM Charity Log and Microsoft Office.
  3. To comply with GDPR and information sharing systems.
  4. Support with the monitoring and evaluation of services and projects.

 

B. Support with Reception Duties

 

  1. Record, in detail messages from others and ensure they are passed on in a timely manner.
  2. Have a good understanding of the breadth of services provided by St George’s in order to provide information and signposting.
  3. Actively listen to and understand the needs of individuals and provide information and signpost to the most appropriate service.
  4. Support other members of the administration team.
  5. Take and record compliments and complaints and direct them to the most appropriate person.

 

C. Safety, Equality & Diversity, Quality and Safeguarding

 

  1. To be responsible for the health & safety of self, and support other staff and service managers staff ensuring awareness and compliance of the company’s health & safety policy and procedures
  2. To be aware of the company safeguarding policies for children, young people and vulnerable adults and follow procedures as necessary
  3. To comply with the organisations equality and diversity policy

 

 

 Scope of Responsibility

 

E1         Responsibility for Supervision, Direction of Employees

There will be no responsibility for other staff but there would be an expectation to give support to other team members and volunteers.

 

E2        Responsibility for Physical Resources

Routinely and accurately updating various data systems for administrative purposes.

Responsible for the accurate filing of information relating to the service.

 

E3        Responsibility for Budgets

Very occasional requirements to handle cash payments.

 

E4       Level of Contacts, Customers and Clients           

Regular contact with the public to give and receive information, face to face, on the phone via email.

Occasional contact with outside organisation to support business function.

Regular contact with participants who access the service .

Occasionally required to liaise with other functions within the organisation i.e. HR, Finance, Marketing.

 

E5        Levels of Independence and Initiative

Occasionally required use initiative to ensure systematic tasks are complete.

Occasionally to manage workloads to achieve deadlines

Regular contact with Manager, who is always available for reference purposes.

Major decisions would require the agreement of the Manager.

 

E6        Working Conditions and Demands

Office based work, regular hot-desking.

Will encounter information which may be sensitive, upsetting for self and individual or cause the individuals to become angry or upset.

Very occasionally experience and need to manage aggression toward self or other workers.

Very occasional work outside of normal working hours.

Occasionally required to move furniture and reset rooms.

 

 

CriteriaPerson Specification: Data Entry ClerkHow Identified

Application (A)

Certificate (C)

Interview (I)

Reference (R)

Task (T)

Knowledge1.       English and Maths to level 2 or willingness to gain (E)

2.     Understanding of Equality, Diversity and Inclusion-EDI (E)

3.      Knowledge of Health & Safety (D)

4.     An understanding of Voluntary, Community and Social Enterprise Sector (D)

5.     Knowledge of data protection and GDPR (E)

1.       A/I

2.     A/I/R

3.      A/I/R

4.     A/I

 

5.     A/I

Relevant Experience6.      Understanding of safeguarding (D)

7.      Excellent administration and IT skills (MS Office) (E)

8.     Clear communicator (verbal and written) (E)

9.     High levels of accuracy (E)

6.      A/I/R

7.      A/I/R/T

8.     A/I/R

9.     A/R/T

Self-Management10.   Excellent organisational skills (D)

11.     Ability to prioritise and reprioritise own work to meet tight deadlines. (D)

10.   A/R

11.     A/I

Approach to Work12.   Flexible team worker, supportive to the needs of the colleagues (E)

13.   Show initiative (D)

14.   Adaptable to change (E)

15.   Helpful and ability to promote customer care (E)

12.   A/I

 

13.   A/R

14.   A/I/R

15.   A/I

Attitudes16.   To acknowledge and respect the ethos of St Georges Lupset Ltd) and have an interest in the community and local development (E)

17.   Demonstrate a non-judgmental approach to work (E)

18.   Committed to Diversity, Equality and Social inclusion and respect the values of St George’s  (E)

16.   A/I

 

 

17.   A/I/R

18.   A/I/R

St George’s Values: It matters to us that we provide a safe and healthy environment free from exploitation and fear.

Respect for all – Encouraging and Motivating – Committed to Making a difference – Passionate about our work

 

You can download this information as Word documents here:

 

Contract: Fixed-term until December 2024.

Pay: Starting salary will be dependent on the experience of the successful candidate and will be discussed at job offer. This will be in the region of £22069 to £22500 FTE (St George’s Band B); part time staff will be paid pro rata.

Hours: Part-time, 25 hours per week.